If available, a tutor is usually assigned within one week after a request has been
made; you will be sent the tutor's e-mail address and other information.
It is your responsibilty to contact the tutor and arrange a schedule. If you
have not heard from anyone within a week, contact the tutoring coordinators
so that the problem may be resolved.
Once you are assigned a tutor, please do make an effort to work out
a regular schedule promptly. You will then be able to gain the maximum
benefit from the program and help your tutor fulfill his/her commitments
despite MIT's demanding routine. The scheduling details are entirely up
to you and your tutor. However, just remember to give your tutor plenty
of notice if you need extra tutoring on a certain day.
If you find that you no longer need help for a course, please notify the
tutoring coordinators, so that your tutor may be reassigned to another student.
The best way to contact the tutoring coordinator is by e-mail at hkn-tutoring@mit.edu. Your comments, suggestions, and complaints are welcome.